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Desktop Cenral Alerts or Notification

March 23, 2015, 1:14 am
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How and from where should I manage Alerts for desktop central




The computer not in contact with Desktop Central server is given below:


 


Computer Name

XXXXXX

Domain Name

XXXX

Remote Office Name

Local Office

Agent Version

9.0.121.W

Last Contact Time

Feb 04,2015 07:37:19 AM





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Re : Automate Patch Deployment doesn't wake up PCs

March 23, 2015, 6:26 am
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I am having very similar issue.  A support tech did look at my logs and all he told me was something about two different time zones.  I have no clue what he is talking about so my issue still persists.  Seems like the WOL feature for deployment was not really ready to be released.  It just does not work as expected.
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Re : Desktop Cenral Alerts or Notification

March 23, 2015, 7:09 am
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Hi Syed Abdulbasith,

Appreciate your post in our forums.

Please navigate to the below path to configure the alerts.
Inventory -> Actions/Settings (Left Panel) -> Configure Alerts
Appreciate your understanding.

Regards,
-----
Saranraj K
Technical Consultant
Device and Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To   |   FAQ   |   KB   |   Videos  
Forum   |   Twitter   |   Blog   |  Road-map

-  Try OS Deployment  - 


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Re : Automate Patch Deployment doesn't wake up PCs

March 23, 2015, 12:13 pm
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Hi Chuck Roach,

Thank you for your participation.

The reported issue with WOL under patch mgmt module has been handled in our latest hotfix hence please contact our support team to get the hotfix download link.
Appreciate your understanding.

Regards,
Saranraj K

Technical Consultant

Device and Desktop Management Solution 
Direct Support : +1 408 916 9886 
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) 
How To   |   FAQ   |   KB   |   Videos   
Forum   |   Twitter   |   Blog   |  Road-map 

-  Try OS Deployment   -


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Re : Issue with Software Inventory

March 23, 2015, 2:54 pm
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Hi Rob and Greg,

Thanks for your update,

After the changes, it require a complete schedule scan to show the correct scan details. A manual scan would not fix the scenario. However request Rob and Greg to contact "Desktop Central Support" to resolve this scenario.

The reported scenario is handled in 90140 and request to complete a schedule scan to see the correct result.

Thanks for your cooperation,

Regards,
-----
Leonard.J
Technical Consultant
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To   |  FAQ  |  KB  |  Videos
Forum   |  Twitter  |  Blog  | Road-map

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Re : Issue with Software Inventory

March 23, 2015, 4:36 pm
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Thanks Leonard.  I've had a week's worth of scheduled inventory scans with the same results:  older versions of the Adobe Flash, AIR, Firefox and Chrome continue to accumulate.  As I mentioned about, after clearing my inventory results (using the tool provided by Support), the inventories were cleaned out and looked good, but after subsequent application updates, the same problem has started occurring again.  This is on Build 90142.  It's a pain, but the Patch Mgmt results look fine.
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Re : Estimate on when OpenSSL will be updated in Desktop Central to fix moderate vulnerabilities fixed in the 1.0.1m 2015-03-19 release?

March 23, 2015, 10:11 pm
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Hi V_S_

Thanks for the alert.

Let me shortly provide you an update on this.

Regards,
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R. Romanus Prabhu
Technical Account Manager
Device and Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
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Re : Estimate on when OpenSSL will be updated in Desktop Central to fix moderate vulnerabilities fixed in the 1.0.1m 2015-03-19 release?

March 24, 2015, 12:56 am
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Absolutely. Thank you for the quick reply.
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Domain Controller Required?

March 24, 2015, 8:05 am
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Is a domain controller required in order to use this software?
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Re : Domain Controller Required?

March 24, 2015, 8:45 am
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I use a local admin account to scan and deploy updates, so I think the answer is no, you don't need an Active Directory environment to make Desktop Central function properly.  It might be a bit of a nightmare if your managed clients (workstations/servers) had different sets of local admin credentials though.  Have you installed Desktop Central on your network and given it a try?
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El Clasio Agen Bola Terpercaya

March 24, 2015, 9:59 am
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agen bola
AgenSahabatArena - Spanyol adalah ibukota dunia sepak bola. Piala Dunia tahun lalu, tapi Barcelona dan Real Madrid adalah peringkat tim sepak bola. Prestasi cinta, pada kenyataannya, dasar untuk para fans, tetapi hanya di dunia media, dalam dua sudut kaki utama untuk memukul setiap kali, baik dalam tekanan kompetitif dari kelompok yang bereputasi tinggi.

Dua pertandingan di Liga Premier di Spanyol. Dua lapangan sepak bola, ketika Anda mengunjungi, nama permainan (ya, benar-benar - klasik) setidaknya dua kali setahun, bila perangkat bukan kompetisi, dan lebih memiliki sepak bola khusus khusus "klasik" ya.

Mereka mulai bermain bersama sejak tahun 1902, perusahaan memiliki lebih dari Real Madrid, Barcelona 73 kemenangan 74 atas rival lama, memiliki keuntungan. Kebijakan aslinya merupakan tantangan utama. Jika Real Madrid Barcelona perasaan meminta rezim Franco ("BARSA" pengucapan), Barcelona, ​​Catalonia, dan orang-orang master. Yayasan anti-panas pertandingan olahraga konflik saat ini.


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Remote Control - log the reason for remote connection

March 24, 2015, 10:15 am
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We have this option turned on but I can not find anywhere that we can see the reasons we have entered.  It is not a column on the history tab in remote control.  I do not see any reports for remote control.  So where is it logging this and how can we see it?


Thanks


Mike

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Re : Issue with Software Inventory

March 24, 2015, 3:07 pm
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Hi Rob,

Thanks for your update.

The reported scenario is handled now, so please contact me[support@desktopcentral.com] to send you the fix file to address this case.

Looking forward to assisting you,

Regards,
-----
Leonard.J
Technical Consultant
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To   |  FAQ  |  KB  |  Videos
Forum   |  Twitter  |  Blog  | Road-map

- Try OS Deployment -
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Re : Domain Controller Required?

March 24, 2015, 4:45 pm
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Hi Donna1,

Thank you for your post in our forums.

Desktop Central is capable of managing both work-groups and domain environments hence even if you don't have the domain controller for a domain, still you can manage them like work-group machines.

We need domain controller to collect the AD information which could be useful when you define the target such as OU's, AD groups etc.,

Appreciate your understanding.

Regards,
-----
Saranraj K
Technical Consultant
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To   |  FAQ  |  KB  |  Videos
Forum   |  Twitter  |  Blog  | Road-map

- Try OS Deployment -
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Show AD computer description on the Scope of Management Screen

March 24, 2015, 6:09 pm
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Is there a way or can you add the ability to see the active directory computer description on the Scope Of Management screen?  This would be very helpful when we are looking at computers that fail to install the agent or new agents as they are released.  Manually entering Notes or Owner on 1,300 computer is just not acceptable when we already have that information in the AD description.

Andy
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Re : Show AD computer description on the Scope of Management Screen

March 25, 2015, 1:13 am
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Andy,

Absolutely - I vote for this strongly and other AD fields as well - we import the device from AD, so why not be able to add something like the description and status - we would like to record our disabled computers - we are having to manually add notes as well. 

We have 4700 devices managed, so I feel your pain, and then some! :)

Regards,

Dean
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Monitors per pc

March 25, 2015, 3:13 am
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Hi,
I would like to have a report where i can see the numbers of monitors that my pc's have and the size of the monitor. It would also be nice if I can linked it to the last logon user.

Kind regards

Tim Verduyn
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Error Installing Java

March 25, 2015, 3:14 am
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Hello,

When i try to update Java 8 (8.0.310)  Update 31 (32 bit)   to Java 8 Update 40 (8.0.40.25) (32bit) I get the following error:

Image may be NSFW.
Clik here to view.

Both Packages are downloaded from the Software Deployment Templates.

kind regards,
 
Jordi van Oosterbosch


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Re : New Skype Update not showing up in Desktop Central

March 25, 2015, 6:35 am
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Hi Sam,

Thanks for your patience,

I've consulted with my Patch team on this new release of Skype version 7.2.32.103. and learnt that its a preview version.

Hence it is not supported, however we would start support "Skype for Business Version 7.2.32.103" after its GA [official release] by April 2015. Please click here to know more about it.

Also please share me the details of from which link you've downloaded and installed the application along with the agent logs from the machine where you've installed the latest version of Skype 7.2.32.103. .

Please send me those details to support@desktopcentral.com for better assistance.

Looking forward to assisting you,

Regards,
-----
Leonard.J
Technical Consultant
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To   |  FAQ  |  KB  |  Videos
Forum   |  Twitter  |  Blog  | Road-map

- Try OS Deployment -
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Re : Show AD computer description on the Scope of Management Screen

March 25, 2015, 7:13 am
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That's a lot of devices.  How do you keep up with patches on your mobiles that do not get brought in very often?  Do you open up Desktop Central via the Internet or use something else?
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